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Client FAQs

Is credit repair real?

Contrary to what the credit bureaus would like you to believe, credit repair does work and can work for 100% of people in most circumstances. This is, of course, provided you are getting the best advice and have an experienced professional working on your case. Any one with a credit score below 720 can benefit long-term from the advice and information provided through credit repair; however, there are times when your own limitations make adhering to this advice impossible. The two limiting factors are: (1) your financial situation and (2) the time frame within you need to reach your results. It is possible to remove anything from a credit report, even accurate items, if the creditor does not adhere to the law the outlines what needs to be done and by when.

What can you do that I cannot?

Nothing. We act as your representative due to our knowledge of the credit scoring and our experience working with your creditors and the credit bureaus.

What is your warranty?

Our money-back warranty is easy to understand and is the best in the business.

We will refund 100% of your money if we do not remove more than 25% of all the negatives we work on, from all three major credit bureaus, within 12 months from the time the client signs up.

In order for the warranty to apply, you must have at least four negatives on the credit report at the time of sign-up, and may not have used a credit repair agency nor attempted to repair his or her credit in the past two years. Also, unpaid collections and unpaid charge-offs do not qualify for the warranty and are not included.

How long will it take to raise my score?

93% of our clients see FICO score increases of 10 points or more in the first 35 days. Over the full 360 day term of the contract, the average FICO score increase is 50 points.

Why are your results different?

There are two side to the credit scoring battle. Sometimes your creditors and the bureaus have done absolutely everything right and we have no case against them. On average, Synergy Credit Services is able to remove 70% on negative items from a credit report.

Will the removed items come back?

No, as long as the item is current or paid at the time of removal or the collection is older than three years. This holds true except in very rare circumstances.

What items can you remove?

Bankruptcies, foreclosures, collections, charge-offs, repossessions, medical bills, credit card debt, inquiries, late payments, old addresses, judgments, tax liens and student loans.

What items can't you remove?

None.

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